At The Paw Depot, we are intensely passionate about pets. In fact, we believe our purpose is to improve the lives of pets by offering the best natural food, supplies and grooming services on the market. Every member of the The Paw Depot family plays a critical role in achieving that purpose. As an Assistant Pack Leader (Assistant Store Manager), you make a difference in the lives of pets by influencing the performance and behavior of store Pack Members under the direct supervision of the Pack Leader. It is your responsibility to provide exceptional customer service, help increase store awareness, achieve business results and assist with operational processes.
Responsibilities
Here is what a day in the life of an Assistant Pack Leader would look like:
□ Provide guests with an exceptional experience.
□ Assist the Pack Leader in overall management of store operations.
□ Share product knowledge and suggestions to fit customer needs and promote pet health.
□ Coach and lead Pack Members to provide an exceptional guest experience and achieve sales goals.
□ Oversee all aspects of inventory such as Merchandise Replenishment, Inventory. Adjustments, Weekly Cycle Counts, Store Transfers, Return to Vendors, and shipment processing.
□ Organize special events in the store.
□ All other assigned duties from the Pack Leader and/or any member of the Paw Depot Retail Management Team.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move animals and items that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be comfortable around animals.
□ Provide guests with an exceptional experience.
□ Assist the Pack Leader in overall management of store operations.
□ Share product knowledge and suggestions to fit customer needs and promote pet health.
□ Coach and lead Pack Members to provide an exceptional guest experience and achieve sales goals.
□ Oversee all aspects of inventory such as Merchandise Replenishment, Inventory. Adjustments, Weekly Cycle Counts, Store Transfers, Return to Vendors, and shipment processing.
□ Organize special events in the store.
□ All other assigned duties from the Pack Leader and/or any member of the Paw Depot Retail Management Team.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move animals and items that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be comfortable around animals.
Experience
We will teach you a lot but what we need you to already have:
□ Passion for extraordinary customer service and the well-being of pets.
□ At least 1-2 years of previous retail sales experience.
□ At least 1 year in a retail managerial capacity.
□ Willingness to be educated about the products and services offered at The Paw Depot.
□ Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
□ Time management and organizational skills.
□ Proven written and verbal communication skills.
□ Passion for extraordinary customer service and the well-being of pets.
□ At least 1-2 years of previous retail sales experience.
□ At least 1 year in a retail managerial capacity.
□ Willingness to be educated about the products and services offered at The Paw Depot.
□ Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
□ Time management and organizational skills.
□ Proven written and verbal communication skills.
- Full Time
4 years ago